• If you pick tiles from this catalogues then you need to order from the design only we don’t keep all samples in the warehouse.

• We will talk to the company when stock ready for you, once we confirm with you the arrival approx date then require 100% payment at the time of order. 

• Shade variations are inherent in all kiln fired clay products.

• It is possible that the tiles you receive will be slightly different from the sample or display is shown to you in the showroom or in the catalogue’s design; this is normal in ceramic industries.

•  ISO Std 13006 bla government rules allow up to 5 % broken, damaged, bend, shade batch variation, wrong tiles box packing  etc means minor problem allows so you need to buy extra that amount of requirement and use for cuttings, don’t call us for 1-2 boxes corner damaged etc lab lab lab, its building industries not electric items, Still we will try to help you or solve problem if big issue.

• We are selling at the lowest price so we don’t have time to participate in your drama if you want all facility and all services then give us 2-3 times of invoice money, which some other shops charging you, so we can give you the best services from your money.

• In short,  you no need to go overseas to buy tiles, we will do everything for you at the lowest price.  If your planning to go overseas to buy tiles then still you will get broken, damaged, bend, shade batch variation, wrong tiles box packing  etc and you can’t do anything and waste your time and you need to pay more than us to agent, truck delivery, labours etc so this way you can’t beat our price & our service .

• We are selling items at Wholesale  Price, If you not sure then don’t buy it , we will not take Return or Not Swap left over boxes in any condition.
• If you want to buy bigger size tiles Or wooden look strips Or Glazed tiles then bring your tiler or someone , who knows about tiles to have a look it because while at the time of tiling, customer can’t find tiler or tiler doesn’t want to install that size then customer lying at the end like tiles not good, bend etc excuses. We will not give any refund or swap to small size tiles at the end (No Drama At All).
• No Returns at All .
• We will NOT take any left over tiles back (or) NOT swap tiles with other boxes of tiles because it creates problems due to different batch variation.
• If Found color variation in tiles inside boxes then don’t install it , We can replace it but we are not responsible after tiles installation .
• We will replace only defective items , check boxes once delivery done & let us know within 2 days of delivery, Doesn’t matter you start Installation or not .
• Our Measurement is 90% accuracy, talk to your tiler for more accuracy or work out your self .
• Make sure you buy the enough stock for your Project because tiles are run out quickly and no guarantee will get in future.

Storage & Loading Terms:

• Dada Tiles extends the courtesy of allowing 2 weeks to collect your goods.  However due to limited space, after 2 weeks of invoicing, we will apply a $50 per pallet per week storage charge payable upon release of goods.
• If you want to pick up your order then we will load it on the trailer, ute, truck etc by forklift, no problem but we will not load full pallet by hand in to your car. If you want to do it then we will charge handling fees $25 per pallet or $50 per hour per person.